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Prescribing of  Hay Fever Medication

The Clinical Commissioning Groups (CCGs) in Worcestershire, who are responsible for healthcare investment, consulted with the public to identify areas to prioritise for continued investment.  Following further public engagement last year, the CCGs have determined that they no longer support prescribing of some “Over the Counter Medicines” on the NHS. This includes hay fever preparations.

Therefore patients will need to purchase hay fever preparations from the ranges readily available in local supermarkets, other stores, online or pharmacies.

This is one of a number of prescribing changes that are being introduced by the CCGs. Further information about these changes can be found on the CCG website:  or you can pick up a leaflet from your surgery.

A leaflet is available which gives you more information about how to manage your hay fever and what preparations are available to buy. Patient information leaflet 

If you have any concerns about this, please contact the Clinical Commissioning Groups rather than us:-

Telephone: 01527 482900


New-Physiotherapy self referral (see further information)

Dedicated NHS Veterans' Mental Health Services 

The NHS provides dedicated mental health services for those who have served in the British Armed Forces – the Veterans’ Mental Health Transition, Intervention and Liaison Service (TILS) and the Veterans’ Mental Health Complex Treatment Service (CTS), both available across England.

Both services are provided by specialists in mental health who have an expert understanding of the Armed Forces. TILS is a dedicated out-patient service for serving personnel approaching discharge from the Armed Forces and veterans who are experiencing mental health difficulties. The CTS is an enhanced out patient service for ex-forces who have military related complex mental health difficulties that have not improved with previous treatment.

Access to both of these services is through the TILS. Individuals can contact the service direct or ask to be referred via a GP or military charity.

More information is available in this leaflet.

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Returning from the Middle East 


A new disease called MERS has been identified in some countries in the Middle East such as - Iraq, Syria, Jordan, Lebanon, Israel, Saudi Arabia, Oman, Yemen, Bahrain and Qatar.  The risk to most travellers is very low, but we advise returning travellers:

  • to be aware of the symptoms of MERS
  • the symptoms include fever and cough, or shortness of breath
  • if you become unwell within 14 days of being in the Middle East, call your doctor and tell them where you have travelled.

View Your medical record online

Patients who are already using Patient Access will be able to apply to view their medical record online with effect from 1 March 2015.  In order to view your medications, allergies and immunisations, you will need to come into the surgery and complete an application form, and give us your written consent.

(Registered patients who are not yet signed up to Patient Access should follow the procedure outlined above.)


You may not be aware that GP Practices are now required to allocate all patients a named accountable GP. The named GP is largely a role of oversight with the requirement being introduced to reassure patients that they have one GP within the Practice who is responsible for ensuring that this work is carried out on their behalf.

However, you may continue to see any GP or nurse in the Practice as you currently do.

You do not need to take any further action, but if you have any questions or wish to discuss this further please contact us on 01905 363351.


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