Frequently Asked Questions

How do I arrange a home visit?

Home visits take the doctors a great deal more time than Practice consultations and sometimes full examinations and tests cannot be done in the home. If, however, you need the doctor to visit you at home, please telephone 01905 363351 before 10:30am when possible, and give the receptionist your details.

Please help us by coming to the Practice whenever possible. We do understand that some patients may not have easy access to transport, but this is not in itself a valid reason to request a home visit.

How do I obtain a medical certificate?

Periods of absence from work of six days or less do not need a doctor’s certificate.
Self-certificates (form SC2) for the first week of illness are available from your employer, post offices and our reception desk.

We do not therefore issue a doctor’s certificate for the first six working days of sickness.

After the first week, certificates are obtained as part of a consultation with your doctor. If you are under the care of a hospital doctor, you may ask them to issue your certificate.

When a patient contacts the practice by telephone or submits an online request for a sick note, the request must be allocated to the same GP who issued the original fit note, in line with continuity of care.

This is considered a routine administrative request. If a clinical review by a GP or other clinician is required, this will be arranged as a routine appointment. The standard waiting time for a routine appointment is approximately four weeks.

Please note that, if clinically appropriate, your sick note may be backdated to cover the period you are waiting for your appointment/sick note to be extended. Exceptions may apply in cases where the original GP is on long-term sick leave.

Please also note that our GPs do not issue “fit to return to work” notes.